Focus

Designed for practices ready to streamline operations, empower staff, and boost profitability with a proven system.

What’s Included:

• Comprehensive Optical Workflow Overhaul
  A deep dive into your current systems for patient flow, ordering, insurance submissions, and inventory management. I’ll identify bottlenecks, wasted time, and revenue leaks, then create a streamlined process customized to your office.

• Frame Board Management & Vendor Strategy
  Evaluation of your current frame mix, board layout, and vendor partnerships. I’ll recommend adjustments to maximize profitability, improve product diversity, and negotiate better terms with reps where possible.

• Insurance Optimization Training
  Hands-on training for your staff covering billing, write-offs, and collections. This helps reduce errors, increase reimbursements, and ensure your practice captures every dollar owed.

• Staff Training & Development (2–3 Sessions)
  Live virtual or on-site training sessions with opticians, technicians, and/or front desk staff. These are interactive and role-specific to ensure every team member understands their responsibilities and best practices.

• Monthly Strategy Call (60 Minutes)
  Ongoing accountability and progress tracking. Each month, we’ll review results, refine processes, and address challenges as they arise.

• Priority Email Support
  Direct access to me between calls for quick questions, troubleshooting, or guidance as your team puts new systems into place.

Who It’s For:

• Practices looking for structured systems rather than piecemeal fixes.

• Owners or managers ready to scale and train staff consistently.

• Offices struggling with high staff turnover, poor collections, or unprofitable frame boards.

Outcomes You Can Expect:

• Reduced staff stress through clear, repeatable systems.

• Higher profitability from frame and lens sales.

• Improved cash flow with fewer insurance delays and write-offs.

• Stronger patient experience that keeps people coming back.